Q: Do I need to cancel my direct debit arrangement from 2020 & complete another form?
A: No. Direct Debit arrangements concluded at the end of November 2020. We will use your bank account details as per your 2020 direct debit.
Q: How many payments need to be made?
A: You may choose annual (1 payment), monthly (10 payments) or fortnightly (22 payments) direct debit payments, February through to November.
Q: When will the direct debits be made?
A: Direct debits will be made on the following dates:
- Annually – 19 February (1 annual)
- Monthly – 25th of each month from February to November (or the next Business Day) (10 months)
- Fortnightly – Commencing 9 February, and on the following dates: 23 February, 9 March, 23 March, 6 April, 20 April, 4 May, 18 May, 1 June, 15 June, 29 June, 13 July, 27 July, 10 August, 24 August, 7 September, 21 September, 5 October, 19 October, 2 November, 16 November, 30 November (22 fortnights)
Q: Does the College offer any discounts on tuition accounts?
A: Yes. For Annual direct debits processed successfully, a 5% discount on tuition fees will apply (as indicated on your Statement). (Refer the 2021 Fees Information sheet for Family Concessions and Eligible Card Holder Discount information.)
Q: Do I need to specify an amount on the direct debit form?
A: No. Please select the frequency of your Direct Debit, complete your bank account OR credit card details and sign the form.
Q: If I receive an additional invoice from the College, is it included in the direct debit?
A: No. You must pay the invoice in seven (7) days as specified on the invoice.
Q: What accounts can be used for direct debit?
A: Not all accounts at all financial institutions can accept direct debits. Savings & cheque accounts are generally accepted. Please check with your financial institution. Credit card accounts (Visa and MasterCard only) are accepted however will incur an additional 0.8% merchant fee charge per transaction (billed by your bank).
Q: What happens if there are insufficient funds in my account to clear the direct debit payment?
A: The College will charge $10 per dishonour and pass on any fees it is charged by the College’s bank. You may also be charged a dishonour fee by your financial institution. A direct debit that is dishonoured will automatically retry within 5 days. If the direct debit is successful on the retry, no fee will be charges. Returned direct debits that are not successfully retried, must be paid direct to Accounts, within fourteen (14) days from original payment date.
Q: What happens if I change bank accounts?
A: You will be required to complete a new direct debit form. This is available on the College website in the Fees section under the Enrolments tab. Alternatively, you can contact Accounts and we will email a copy for your completion. We need to receive this form three (3) business days prior to the next direct debit.